Besides having a strategic location, space availability, labor supply, and government support, Batam has the advantage of having well-developed, modern infrastructures.

More than 1,000 km of paved roads and highways are there to link all centres of activities. These roads are continuously being improved with the addition of lanes to anticipate the rapid growth of traffic. Traffic jams are nowhere to be seen even at peak periods. There are three locations of seaport to serve cargo vessels and six locations of passenger ferry terminals around the island to minimize travel times to destinations with more than 100 trips daily serving Singapore and Malaysia. The biggest seaport in Kabil has a berthing capacity of 35,000 DWT (Dead Weight Ton) and is being improved to accommodate ships up to 150,000 DWT. In its ultimate phase, it will have a total wharf length of 5.5 km with an 18 m draft.

The Hang Nadim International Airport has a 4,000-m runway, the longest in Indonesia, to serve wide body passenger and cargo aircraft with 8 flights daily to Jakarta, and 50 flights weekly to other major cities in Indonesia. The terminal building has a total floor area of 31,500 sq.-m and will gradually be expanded to its ultimate design of 88,000 sq.-m.

Telecommunication facilities are also of the highest standard with state-of-the-art technology which has used only 75% of the available capacity. One does not feel isolated in Batam since communication to all parts of the world is only one button away. Electricity is supplied by PLN, the state-owned electric company, and additional power is also supplied by private power plants.

Fresh water is abundantly available from six man-made water reservoirs built around the island with the total capacity of 3,850 litres/second. Supply of clean water is sufficient to support a population of 800,000 people and industry and has conformed to the standards of the World Health Organization and currently runs at a capacity of 1,710 litres of clean water per second.